Web Hosting

Hosting Services Customer Support
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Customer Support

We take customer support seriously. We offer the following methods to contact us:

  • Help Desk: offsite helpdesk to post all support issues 24/7
  • Toll free and local phone support (8am - 7pm EST)
  • Off Hours Emergency Phone Support (Offered upon request)
  • Email support 24/7

Service Level Agreement

All of our managed hosting customers receive a Service Level Agreement. We guarantee 99.9% uptime for our hosting accounts.

Our network infrastructure contains a variety of high-speed servers running on Gigabyte Ethernet with a backbone connection to the Internet. We maintain redundancy and fully automated monitoring of our network and security systems. Your valuable data will be housed on and served from our state-of-the-art facilities, and it will always be closely guarded and reliably backed up.

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