We take customer support seriously. We offer the following methods to contact us 24/7:
- Help Desk: offsite helpdesk to post all support issues
- Toll free and local phone support
- Email support
Service Level Agreement
All of our managed hosting customers receive a Service Level Agreement. We guarantee 99.9% uptime for our hosting accounts.
Our network infrastructure contains a variety of high-speed servers running on Gigabyte Ethernet with a backbone connection to the Internet. We maintain redundancy and fully automated monitoring of our network and security systems. Your valuable data will be housed on and served from our state-of-the-art facilities, and it will always be closely guarded and reliably backed up.