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24/7 support via email, text or phone.
How to reach us
Email and Text Message Support: 24/7 via a dedicated support line
Live Phone Support: 9am – 8pm EST Monday thru Friday
After Hours & Weekend Phone Support: available upon request
Service Level Agreement
All of our managed hosting customers receive a Service Level Agreement. We guarantee 99.9% up-time for our hosting accounts.
Our network infrastructure contains a variety of high-speed servers running on Gigabyte Ethernet with a backbone connection to the Internet. We maintain redundancy and fully automated monitoring of our network and security systems. Your valuable data will be housed on and served from our state-of-the-art facilities, and it will always be closely guarded and reliably backed up.