Web Hosting Support | G3 Group Agency | Baltimore Md.

Customer Support

Live support when you need it

We’re a phone call away…

24/7 support via email, text or phone.

How to reach us

Email and Text Message Support: 24/7 via a dedicated support line

Live Phone Support: 410-789-7007
9am – 8pm EST Monday thru Friday

After Hours & Weekend Phone Support: available upon request

Service Level Agreement

All of our managed hosting customers receive a Service Level Agreement. We guarantee 99.9% up-time for our hosting accounts.

Our network infrastructure contains a variety of high-speed servers running on Gigabyte Ethernet with a backbone connection to the Internet. We maintain redundancy and fully automated monitoring of our network and security systems. Your valuable data will be housed on and served from our state-of-the-art facilities, and it will always be closely guarded and reliably backed up.

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Let's Talk.

No obligation, we’ll prepare a free proposal for your project.